©2018 by Piety and Desire Chocolate.

FAQ

What does "bean to bar" mean, and how long does the process take?

"Bean to bar" means that we produce our chocolate starting from cacao (i.e., cocoa beans) that we then roast, winnow, grind, refine, and temper into bars, bon bons, and other confections! This process takes about week from start to finish

Where do you make your chocolate?

We make all of our chocolate in house at our studio on Broad St. in New Orleans. Come visit us Tuesday- Sunday from 2-7pm!

What kind of custom options do you offer?

We have a variety of different custom options including flavor, color, and logo printing! Give us a call with what you're imagining, and we would be happy to create a concept custom for you!

What does "tasting notes" mean, and how do I best taste those flavors?

We suggest warming the chocolate a bit in your hands, smelling the chocolate to detect any distinct aromas, bite down on the chocolate once or twice, then let it slowly melt on your tongue. Can you detect any fruity, nutty, bitter, or floral tones? Read over our tasting notes, and see if you can detect any of these same tones. Still confused? Contact us to set up a tasting, or sign up for our mailing list to get updates on future tasting and pairing classes.

Are your products vegan?

Our single origin chocolate bars and drinking chocolate are all truly Vegan, as we use raw, Louisiana cane sugar to make them! Our bon bons and confections are typically not vegan, unless otherwise noted.

How should I store my chocolate?

Keeping chocolate and confections in an air-tight container at room temperature is fine for short term storage, while a wine fridge would be ideal for longer periods. For holding over a period of weeks, you may keep them in a normal refrigerator and then let them come to room temp before consuming. For even longer storage periods, you can even freeze your bonbons for up to 6 months! Just put them in the fridge for 24 hrs before moving them to the freezer, and then put them in the fridge for 24 hours to defrost.

Can I recycle my packaging?

Yes! Not only are our chocolate bars are all packaged with recycled paper and compostable cellophane, but the outside sleeve is wildflower-seed-infused. You can simply plant this sleeve to support your local pollinators!

Why is your chocolate so much more expensive than the chocolate found in supermarkets?

Our chocolate is more expensive for reasons similar to why a top tier bottle of wine is more expensive than than Franzia. First of all, we purchase all of our cacao via Direct Trade (directly from farmers, cooperatives, or producers) or via what some call Conscious Trade (from a distributor who buys Direct), meaning we pay 3 - 4 times the commodity price and so-called "fair trade" prices of cacao. This ensures that farmers are paid justly for their goods, which in turn ensures a consistently high-quality product. Furthermore, we use only the finest quality, local ingredients while never using any preservatives or artificial flavorings; our products are as fresh as they get!

Is your chocolate certified organic?

While all of our cacao is organically grown, most of it is not certified organic, as it comes from thousands of small holder farms that can not afford the certification costs. Generally, these farmers can not afford, nor do they have access to, inorganic chemical inputs, thus rendering them organic by default.

Is your chocolate certified fair trade?

All of our cacao is sourced according to Direct Trade and/or Conscious Trade Principles

Do you ship internationally?

We are currently looking into the best manner to ship both in the US and internationally. Shipping chocolate can be tricky, as it needs to remain at a cool temperature. Be sure to join our mailing list to get the latest updates on when we will start shipping!

More questions?

Give us a call at 504-491-4333 or email info@pietyanddesirechocolate.com